TICKETING
How Do I Rollover Tickets from 2020 or 2021
Help, I'm having issues with the online purchase form at Eventbrite.com
Are Kids and Teen Passes sold separately?
Can I transfer my tickets?
Can I camp overnight or attend a late night show with a single day pass?
What about locals discounts?
PREPARING FOR HSMF
What is the weather like at High Sierra Music Festival?
What should I bring to High Sierra?
What should I NOT bring to High Sierra?
ARRIVAL/WRISTBANDS
Where do I go when I arrive?
What if I lose my wristband, or it's too tight?
ON-SITE
What if I have an emergency?
Will there be ATMs on site?
Where is the lost and found?
Is there a place for sober camping/meet ups?
What is the taping policy?
Can I take pictures or video of the performances?
What can I NOT bring into the concert field/performance areas? (We reserve the right to add prohibited items to this list at any time if necessary.)
Can we have a super awesome jam session/dance party when we get back to the campsite each night?
VIP/FESTIVALL
What are the FestivALL early entry hours? How early may I arrive?
Can FestivALL campers camp anywhere?
What is a tent tag? Why do I need it?
If I have Early Entry with my FestivALL pass, can I throw down a tarp or tent for someone else?
What if we want to move our stuff to another part of Shady Grove?
Do I have to buy a parking pass if I have a FestivALL ticket?
Can FestivALL campers take photos in the Pit?
Can I transfer my FestivALL passes to someone else?
KIDS/FAMILIES
Is there a good place to camp with my family?
Who are the Rockin' Nannies?
What kinds of activities are there for kids to enjoy?
ACCESSIBILITY
What kind of accessibility accommodations do you have?
How will I find accessibility parking and camping when I arrive?
What if I'm in an RV?
Can my service animal attend?
I still have a question, who do I contact?
Feel free to send us an email at highsierramusic@highsierramusic.com and we’ll do our best to help.